These are the Terms and Conditions of Davaobooking (“we”, “us”) on our website located at www.davaobooking.com, which is owned and operated by us (Website).
Please read these conditions carefully, as they apply to all transactions between us and can only be waived or varied in writing signed by us. By proceeding with a booking on our Website, you’re indicating to us that you’ve read, understood and agreed to these conditions. If you have any questions or concerns about our conditions or Website, or any booking you make through the Website, please don’t hesitate to get in touch with us.
SUMMARY
The property must not be used by more than the number of guests booked and paid for on your reservation, either visiting or staying at the property, without written approval.
Guests are required to ensure noise levels are kept to a minimum from 8pm until 8am the next morning.
Pets are not permitted.
Parties and events not permitted.
Smoking is not permitted anywhere on any property.
No commercial activity is to take place at the property.
If you encounter any issue, before, during or after the stay please contact us immediately on 0927-314-9697 or via email on admin@davaobooking.com so that we can attempt to correct the issue promptly. We will not offer any compensation unless we have been informed and allowed the opportunity to solve the issue.
Bookings
Bookings can be made online at www.davaobooking.com. Reservations are subject to availability and actual pricing at the time of booking. When confirming your booking you agree to pay the nightly rate agreed and any additional charges up until the time of departure. The accommodation may only be occupied by you and your other confirmed guests for the period stated on the booking confirmation. The property must not be used by more than the number of guests booked and paid for on your reservation, either visiting or staying at the property, without written approval.
Payment Policy
We require a 25% pre-payment at time of booking, with the balance payment required upon your arrival. Our system will automatically process this payment from:
If no partial/full payment is received within 24 hours after booking, your booking will be cancelled and it will be opened to availability on our website. All payments are only accepted in Philippine Peso (PHP).
Cancellation Policy
Cancellations made by guest:
All bookings at Davao Booking.com are currently flexible. We understand things are unpredictable during these times which we wanted to reflect in our cancellation policy. We will therefore offer free cancellation on all bookings (minus payment processing fees charged by payment channels), up to 15 days prior to check in. Cancellations made within 15 days of arrival will not be refunded unless there are extenuating circumstances.
Security Deposit
A Security Deposit of P500.00/night of stay is a requirement of your booking. A return of any deposit does not mean that you will not be held accountable for issues noticed or reported after any refund of it. The security deposit will be retained until our team has completed the checkout inventory and inspection. Should the property be found excessively dirty or items are missing or damaged, the cost of additional cleaning and/or the cost of repair or replacement of property will be deducted from your deposit. The remainder of your deposit will be refunded to you within 7 days or later if further written notice has been given due to investigation. You remain responsible for, and will be charged for, the cost of any damage, repair, or replacement in excess of the Security Deposit.
Number of Guests
At no time during your occupancy is the number of guests staying to exceed the number booked, unless prior approval is sought and provided. Any persons exceeding the maximum occupancy of the property will be considered trespassers and will be evicted.
Children
Children’s prices for accommodation are included in the standard tariff rates and refer to children using existing bedding. If port-a-cot is required, please inform us at time of booking. Please note that The Pool House was not designed with children in mind. No responsibility will be taken for children staying at or visiting the property. You as the guest accept all liability in the event of injury related to unauthorised stays involving children in The Pool House. No refund will be given if the accommodation is deemed unsuitable after check in.
Check-in and Check-out
Standard check-in time is 2.00 pm on day of arrival. Standard check-out time is by 12:00 pm on the day of departure. An additional fee will be charged if you do not check out by 12:00 pm. Early arrivals and late check outs are our discretion and must be requested at the time of booking and can only be confirmed one day prior to arrival or departure. Whilst every effort will be made to accommodate early arrivals and late departures, the only way to absolutely ensure early check-in or late check-out is to book an extra night or half day where availability permits. Half day rates are charged at 50% of the nightly rate and will extend the check out time until 3:00 pm and allow an early check in from 12:00 m. If we are unable to honour the early check in or late check out due to an unforeseen circumstance, a full refund of the fees charged above the rate will be reimbursed.
NOTE: These times may be adjusted. There will be no refund or credit should these times be adjusted after you have booked the property. Further, we cannot guarantee that a property will be ready at the said check in time. We will endeavour to have the property ready; however, unforeseen circumstances can result in delays.
Self-check-in instructions
Self-check-in details will be emailed you 72 hours or earlier but prior to your arrival, provided partial/full payment has been made. Check-in details are required for us to process the permits from building management.
Changes to Booking
The nightly rate is for the agreed number of guests detailed on our confirmation email. If there is a change or discrepancy, you will need to contact us to make changes and ensure that changes are documented.
No refunds are provided for late arrivals, early departures or unused days of your reservation.
Travel Insurance
Guests are encouraged to take out travel insurance to cover extraordinary events.
Cleaning
This is included in the full nightly rate. On departure, your accommodation is to be left in a clean and tidy state, however, if excessive cleaning is required over and above what is considered by Host to be a standard clean, the guest will be charged at cost. Extra cleaning and linen change can be arranged during your stay for an additional charge, at a cost to you. Please contact us for further details.
Rubbish
You must take any excess rubbish with you that does not fit in the provided bins when you leave. If it is bin night during your stay or the day of your departure you are required to put the bins out on the garbage room. You will find bin day information in the provided guestbook. You will be charged a tipping fee if excess rubbish is left at the property or if the garbage bin is not put out on bin night as requested.
Smoking
Smoking is not permitted inside any of our properties. If you need to smoke, please do so away from the property to ensure that the smoke does not enter inside the property. If evidence of smoking inside the property is detected, you will be charged for steam cleaning of carpets and furniture, laundering of all soft furnishings and linens, plus replacement of linen where necessary. It is the guest’s responsibility to understand this prior to booking.
Pets
No pets are permitted. Additional cleaning charges will apply if this condition is breached and deducted from your deposit.
Personal Belongings
You acknowledge that we do not cover your personal belongings under our insurance policy and therefore take no responsibility for any loss or damage of the occupant’s personal property left on the premises and agree that you will not make any claim against us for any damages or loss to your personal belongings regardless of how or where the loss or damage occurred.
Behaviour
Parties or gatherings are strictly prohibited, unless prior arrangements have been made. Disturbance to other accommodation guests and neighbours including excessive noise and music is prohibited and may result in eviction without refund. If a noise complaint is received a first warning will be given, if a second complaint is received this will result in immediate eviction with no refund.
Breakages and Damages
Upon check out accommodation should be left clean and tidy. Damages or breakages of furniture or furnishings must be reported to Management immediately. Breakages or damages to the property and all communal or external areas that are caused by any guest and/or a guest’s visitor will be charged and recouped in full from the guest’s refundable deposit. Excess cleaning required on departure or replacement of items removed from the accommodation will be charged to the guest.. Furniture, fixtures and fittings are not to be altered or moved between rooms or properties. If there is a claim taken from a held security deposit to cover our costs to investigate and process the claim.
Pool Rules
All guests using the pool do so at their own risk. You acknowledge that we are not responsible for accidents or injuries. No diving, running or pushing in pool area.
Lockouts and loss of keys
Lockouts will incur a standard or after hours call out fee of P500.00, loss of keys will incur a P100.00 and loss of access card is P500.00 as replacement charge.
Commercial Use
The properties are not to be used for commercial use.
Attendance at Property
Host owners and/or its representatives reserve the right to enter the property at any time, without notice, to protect and/or undertake maintenance of the property. We will provide notice to the guests wherever possible.
Security
To prevent theft of or damage to furnishings or your personal belongings, you agree to close and lock doors and windows when you are not present at the property and upon check out. Should you not be able to secure the property you should contact us immediately. If the property has a key safe, please use it during your stay. Host/owner will not take responsibility for any loss of guest belongings during or after your stay.
Third party services
Should you engage the services of a third party during your stay such as a caterer, beautician, massage therapist etc., it is your responsibility to ensure that they adhere to these Terms and Conditions. Host/owner and the housekeepers will not take any responsibility for any issues arising where a third party has been involved.
Liabilities
To the maximum extent permitted by law, in no case shall DavaoBooking.com, nor its affiliates, officers, directors, employees, agents or property owners be liable for any indirect, incidental, consequential, special or exemplary damages or for any damages for death, personal or bodily injury, emotional distress or damage to property, arising out of or in connection with your stay. This limitation applies to all claims for damages including negligence even if Host/Owner has been advised of the possibility of such.
No Tenancy
You agree that regardless of your length of stay in there is no tenancy or other rights created under any Landlord and Tenant laws and there are no such laws that apply to your stay.
Changes beyond our control
Compensation will not apply if a significant change is made for reasons beyond our control. These include: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, changes due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type; closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, act of government or public authorities or other circumstances amounting to force majeure and/or Acts of God.
Substitution of property and price changes
At times, situations arise over which we have no control such as extensive repairs or maintenance. We reserve the right to offer guests alternate accommodation of a similar standard, as available, at our discretion. In the unlikely event, we will notify you as soon as possible and make every reasonable effort to ensure you are satisfied. We cannot guarantee accommodation and, should an alternative not be found by our team, you will be refunded in full, and you agree to accept this as final resolution.
Guest Information and Obligations
It is a condition of your stay that you adhere to our Terms and Conditions and that you leave the property promptly and in a clean and tidy state after completing the departure. Guests must always abide by the local council and state planning laws and guidelines regarding short term residential accommodation.
Breach of Terms and Conditions
You agree that, should you or your guests breach any of the terms and conditions: You will pay to us the total loss or damage that we suffer as a result of that breach and hereby authorise us to apply your refundable deposit in payment of that loss or damage and we may evict you and your guests without notice.
